Refund Policy — Christmas Workflow Miracle Offer 2025

Effective Date: December 2025

(For the 50% Off for Life – Annual Plans Offer)

At FilterPixel, we want photographers joining our 50% Lifetime Discount offer to feel completely confident, safe, and supported. If your new annual plan doesn’t genuinely improve your workflow, we’ve got your back — simple, transparent, and hassle-free.

1. 7-Day Money-Back Guarantee (For All New Annual Plan Purchases)

Eligibility:
Applies to all new annual plans purchased under the 50% Off for Life promotion.

Window:
You may request a full refund within 7 calendar days of purchase.

Guarantee:
💯 100% refund — no questions asked.

After approval:
Your account access, features, AI tools, and all included bonuses end immediately.

If you repurchase later, standard pricing applies — the lifetime discount is not reinstated.

2. Renewal Refunds (Existing Subscribers)

This lifetime discount does not auto-renew as a special offer. It renews annually at your discounted 50% rate.

If your subscription renews and you wish to cancel:

Within 7 days of renewal:

✔ Full refund.

After 7 days:

Renewals become non-refundable, but you may cancel anytime to stop future billing.
Your access remains active until the end of your current billing cycle.

3. Your Risk-Free Trial Includes

Your annual FilterPixel plan gives you:

Full access to all AI tools (Culling, Editing, DeepCull pre-release, Review Mode)
Priority support 24×7
Onboarding resources & pro masterclasses (where included)
Third-party perks worth $450+ (when applicable)

Using these benefits does not affect your eligibility for a refund within the 7-day window.

4. How to Request a Refund

Email accounts@filterpixel.com
Subject: “Refund Request – Annual Plan”

Include:

Full name
Order email
Date of purchase
For renewal refunds: mention “Renewal Refund”

Processing:
Refunds are processed within 3 business days.
Banks/card issuers may take 5–10 business days to show the refund.

5. Canceling Future Renewals

You may cancel anytime:

From your FilterPixel account
Or by emailing accounts@filterpixel.com

Cancellation stops future billing but does not automatically trigger a refund.

Your access continues until the current paid term ends.

6. Pricing & Fees

The 50% Lifetime Discount is a one-time promotional purchase.
Taxes are refunded along with your main payment.
Refund amounts may vary slightly due to exchange rates.
No hidden fees or per-photo charges.

7. Fair Use & Abuse Policy

Refunds may be declined in cases of:

Multiple refund attempts
Fraud, chargebacks, or suspicious activity
Misusing the 7-day refund window repeatedly

We will always communicate the reason clearly.

8. Partner Add-Ons Policy

Your plan may include perks from partner companies like:

Retouch Market
Retouch4Me
QTAlbums
Pixpa
SmugMug
… and others.

These are governed by each partner’s own terms.
FilterPixel is not responsible for their availability or changes.

Full details:
https://filterpixel.com/partner-policy

9. Third-Party Purchases

If purchased via a third-party (App Store, marketplace, reseller), their refund rules apply.
Please contact that platform directly.

10. Need Help?

We’re here 24×7×365.

📩 accounts@filterpixel.com
Average response time: a few hours.

Try FilterPixel Completely Risk-Free

If your annual plan doesn’t save you time, simplify your workflow, or improve your culling speed within 7 days, we’ll give you a full refund. No questions asked.
Accidental renewal? Tell us within 7 days — we’ll refund that too.